This Payment Policy explains how payments are processed for orders placed on the Deloriah website. By completing a purchase, you agree to the terms outlined below.

Accepted Payment Methods

Deloriah accepts secure payments through the following methods:

• Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay
• Shop Pay

Available payment options may vary depending on your device or browser.

Currency

All prices on our website are listed and charged in United States Dollars (USD).

Payment Authorization & Verification

All payments are subject to authorization and verification.
In some cases, additional verification may be required to prevent fraud or unauthorized transactions.

Deloriah reserves the right to cancel or hold an order if payment authorization fails or suspicious activity is detected.

Payment Security

Your payment security is important to us.
All transactions are processed through secure, encrypted third-party payment gateways that comply with industry security standards, including PCI-DSS compliance.

Deloriah does not store full credit or debit card information.

Sales Tax

Applicable U.S. sales taxes are calculated and displayed at checkout based on your shipping address and local tax regulations.

Failed or Declined Payments

A payment may be declined for reasons such as:

• Incorrect card details
• Insufficient funds
• Bank or card issuer restrictions
• Security blocks on online or international payments
• Technical or browser-related issues

If your payment fails, please try another payment method or contact your bank for assistance.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with:

• Order number
• Item details
• Total amount charged
• Payment summary

If you do not receive this email within a few minutes, please check your spam folder or contact our support team.

Chargebacks & Payment Disputes

If you experience a payment issue or believe a charge was made in error, please contact Deloriah support first so we can assist you.

In the event of a chargeback or payment dispute, Deloriah may provide relevant order, delivery, or communication details to the payment processor or financial institution for review.

Refund Method

Approved refunds are issued to the original payment method used at checkout.
Refund processing times may vary depending on your bank or payment provider and typically take 3–10 business days after approval.

Billing Information Accuracy

Customers are responsible for providing accurate billing information that matches their payment method.
Orders may be delayed or canceled if billing details cannot be verified.

Customer Support & Contact Information

For payment-related questions or assistance, you may contact us using the details below:

Business Name: Deloriah

Business Mail: Support@deloriah.store

Business Contact: +1 (214) 204 6800

Business Hours: 9:00 AM to 5:00 PM (Monday – Friday)

Business Address: 5910 Balcones Drive, Austin, TX 78731, United States.

Chat Support: 24/7